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  • IT Experts

  • Simplyfy IT

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Microsoft Certified Partner Information Technology Services - Network / Computer Consulting

We listen first, and offer solutions second. Whether it's building a new network from the ground up or helping you figure out why you're getting an error message when you open a document, you can count on us to listen then help. As a client, you will have a dedicated technician and account representative to ensure you get the highest level of support. We'll work with you in solving your problems and keep you involved with what we are doing.

Simplify IT with Computer Systems Support & Design, Fairfield County, ConnecticutAdvanced IT Made Simple

Helping our clients do more with less by leveraging collaboration, virtualization technologies and the latest in support tools Technical support that's always just one call away. Cloud and on-site solutions designed with security, flexibility and growth in mind.

Over the past decade we've worked with businesses of all kinds – from startups to SMB's. No matter what we do, Computer Systems Support & Design is dedicated to making IT simple. Which means IT that's easy to operate. Easy to support. And easy to scale.

Learn more about the 10 Benefits of our outsourced IT Consulting and Support services. 

time-money-qualityLower Total IT Costs

Research has shown that proactive iITsupport services reduce support costs and increase business productivity because IT issues are prevented before they become problems to be fixed. Because we charge a regular monthly fee to maintain computer health, rather than an hourly fee to fix interruptions, your support costs are reduced when your network is healthy and strong.

Our most popular IT support plans combine predictable monthly costs with proactive maintenance that reduces the total cost of maintaing your IT Infrastructure. Our team of certified engineers provide remote maintenance , fixing even the most complicated issues behind the scenes often before you experience network interruptions.

Increase Productivity through Smart IT SolutionsTechnology Enhances Productivity with better Tools and better Communication

When your business' IT network is functioning and proactively supported all employees have access to the data they need, whenever they need it, regardless of where they are working. CSSD's customization skills ensures that employees have access to the data they need so they can be productive.

Productivity can be further enhanced by implementing a Unified Communications system to tie together customers and employees but also applications and services.

Computer Systems Support & Design has a deep bench of knowledge to help you implement systems and procedures that improve productivity in your organization.

Helping Fairfield County Connecticut businesses improve CompetitivenessThe Competive Advantage

We have built our business on long-term relationships with our clients, strategically helping them realize business results through the use of leading edge technology - Solutions that enable businesses to improve their competitiveness.

To be competitive today, an organization must achieve a level of efficiency and a level of customer service that only an integrated technology environment can provide. We can help you increase your competivenes not only vs. your competition but also in the employment market place. After all, hiring the best is a sure-fire road to success.

The Computer System Support & Desig'sn team knows we have to deliver on that value proposition in every interaction we have with our clients.

24-7-Uptime300x153Keep Critical Systems Up and Running 24/7

Most businesses today run on a number of networked applications.  Remote users, VPN, VOIP, virtualization, cloud computing, remote offices and internet access are all using the same precious networking resources.  Any downed server, lost internet connectivity, loss of data can make these applications unusable and your end users unhappy. Unless you have the proper tools in place, you are really flying blind with your network.  There's got to be a better way than having employees tell you there are problems.

Computer Systems Support & Design specializes in high availability, fault tolerant and disaster recovery solutions to prevent application downtime, eliminate data loss and reduce operational cost.

10 Benefits of Using CSSD IT Consulting

Benefits of Outsourced IT Support Services 

The Benefits of Outsourcing IT Support Services in Fairfield County, ConnecticutStable information Technology Systems that are available to local and remote workers are the foundation of a successful business .  By improving customer service speeding up time to market for new products and services, introducing operational costs, IT Consulting Services can help to create a critical competitive advantage for your company .

When done for the right reasons, outsourcing will actually help your company grow and save money. There are other advantages of outsourcing that go beyond money. Here are the top seven advantages of outsourcing.

#1  Reduce IT Costs and control operating expenses
#2  Gain Time To Focus On Your Business
#3  Improve Employee Productivity
#4  Reduce Company and Employee downtime
#5  Gain Technology Edge Over Your Competition
#6  Attract And Retain The Best Employees
#7  Access Economies Of Scale And Purchasing Power
#8  Access To Highly Specialized I.T. Technicians
#9  Add On-demand IT Resources
#10 Reduce Time Spent On Vendor Management or support calls

To learn more about these benefits click on the links above 

Finally, having an IT outsource provider with engineers who are local to your physical location is always a plus. Our engineers work throughout the Fairfield County, Connecticut and service Danbury, Ridgefield, Wilton, Weston, Easton, Fairfield, Southport, Bridgeport, Stratford, Westport, Norwalk, New Canaan and Darien which results in reduced response time to arrive onsite at your location when only an onsite service visit will solve an issue.

 

Definition of Terms

Cost savings — The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, re-negotiation, and cost re-structuring.

Focus on Core Business — Resources (for example investment, people, infrastructure) are focused on developing the core business. For example often organizations outsource their IT support to specialised IT services companies.

Cost restructuring — Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from fixed to variable cost and also by making variable costs more predictable.

Improve quality — Achieve a steep change in quality through contracting out the service with a new service level agreement.

Knowledge — Access to intellectual property and wider experience and knowledge.

Contract — Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services.

Operational expertise — Access to operational best practice that would be too difficult or time consuming to develop in-house.

Access to talent — Access to a larger talent pool and a sustainable source of skills, in particular in I.T.

Capacity management — An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier.

Catalyst for change — An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. 

Enhance capacity for innovation — Companies increasingly use external knowledge service providers to supplement limited in-house capacity for product innovation.

Reduce time to market — The acceleration of the development or production of a product through the additional capability brought by the supplier.

Commodification — The trend of standardizing business processes, IT Services, and application services which enable to buy at the right price, allows businesses access to services which were only available to large corporations.

Risk management — An approach to risk management for some types of risks is to partner with an outsourcer who is better able to provide the mitigation.

Tax Benefit — Cap Ex vs. OpEx

Scalability — The outsourced company will usually be prepared to manage a temporary or permanent increase or decrease in production.

Creating leisure time — Individuals may wish to outsource their work in order to optimise their work-leisure balance.

Liability — Organizations choose to transfer liabilities inherent to specific business processes or services that are outside of their core competencies.

Computer Systems Support & Design - Selective IT Support Services

About Us

We serve small businesses in lower Fairfield County, Connecticut with IT Support, network planning (network consulting), network projects, and ongoing network/computer maintenance . We pride ourselves on not only delivering the results you expect, but also being knowledgeable, systematic, accountable, trustworthy and easy to work with. Read more...

Fairfield County Connecticut

Hyper-local IT Support in

Fairfield, CT 06824
Westport, CT 06880
Bridgeport, CT 06804
Wilton, CT 06897
Easton, CT 06612
Norwalk, CT 06850
Southport, CT 06890
Trumbull, CT 06611
Stratford, CT 06614
Ridgefield, CT 06810
Danbury, CT 06810

Contact us

Address: Georgetown Road,
Weston, CT 06883.

Tel: (203) 349-8047 Ext. 211

Email: jb at cssdllc.com