Computer Systems Support
IT Support Services
Reduce IT Server & Workstation Support Services Costs
Increase Network Uptime
CSSD's Managed Support Services enable you to place your IT operations under the management of experienced specialists so that you can concentrate on running your business and at the same time reduce costs. Managed Support Services provide continuous expertise and value through on-call assistance and remote support. Fairfield County businesses and professional offices benefit from increased operational efficiency, lower costs, and reduced exposure to IT risk. Managed Security Services leverage real-time threat monitoring, analysis, and remediation guidance to minimize the impact of security incidents on business operations and reduce overall IT risk.
Computer Systems Support & Design offers a variety of managed support services which are customized to fit your specific needs. These services are organized into the following categories:
- Helpdesk: Includes Remote Support, Remote Control, Asset Discovery and Management, Data Protection, Patch Management, and Virus & Spyware Removal.
- Server Support: Includes support for Microsoft Windows Server, Small Business Server (SBS2008 & SBS2011), Microsoft Exchange, Active Directory, IIS, DNS, DHCP, and FTP.
- Server Deployment: Includes Deployment Planning, Rollouts, Installation and Configuration. Ask for our Small Business Server 2011 (SBS2011) deployment special.
- Break Fix Support: Includes incident based support for Desktops, Servers, Applications and Network devices.
- Server Security: Includes Firewalls, VPN, Spyware, Spam and Virus Protection.
- Proactive IT Management: Includes Continuous 24X7 Monitoring, Asset Management, Security Assurance, Preventive Maintenance, and Monthly Reports.
- IT Consulting: Includes Purchase Assistance, New Product Evaluation, Office Automation Solutions and Mail Migration









Information Technology Services - Network / Computer Consulting
Advanced IT Made Simple
Lower Total IT Costs
Technology Enhances Productivity with better Tools and better Communication
The Competive Advantage
Keep Critical Systems Up and Running 24/7









